Testimonials from our customers.
In replacing our roof there was the parking lot and air conditioning units that needed to be considered. Peter was very good at arranging with others for the shutdowns and rearranging the parking and safety of all concerned. We are very pleased with the completed job and look forward to worry-free rainy and snowy days. The two-year free maintenance program that is offered shows how they stand behind their work. Thank you Peter.
The crew was very professional and thorough in their work and clean-up. We had one small hiccup with a torrential rainstorm before the roof was completely sealed and we did have a leak which took down some interior ceiling. Peter had his crew out here that day, on a Sunday to address it. Peter compensated me for the repairs that had to be done to the interior ceiling. I have no reservations giving Peter and company my highest recommendation.
The part that impressed us the most was the extensive inspection Peter did on the old roof and the very complete explanation of what had to be done which he described in great detail in his quote. Peter was thereafter the install to make sure any loose ends were taken care of promptly. This was a very costly upgrade to our home and we felt completely safe in letting West Point do the roof replacement. In this day and age of decreasing customer satisfaction and poor quality workmanship – This is a HAPPY STORY- and that means a lot! We are very happy with the end result and would definitely use this company again for our future roofing needs and would highly recommend them.
Although he was not the lowest quote, he seemed to be the most honest and professional. His crew came and were very clean, worked with our tenant, not to interfere with his business. Had a safety inspector on-site several times. I spoke with her and was very satisfied that all safety regulations were followed. Also, they made sure that in case it rained the roof was covered. Although this repair was quite large, it was completed in a timely. At the end, Peter and I inspected the new roof and I came away very satisfied. I would not hesitate to recommend Peter Coscolin to anybody interested in a professional job.
We have tired West Point Roofing to repair the roofs at a few of our locations here in Edmonton, and most recently, they have replaced the entire roof at our Eashwood location, located at 8730 11th Avenue. They offer a wonderful warranty on all work completed and work with you to ensure that all your questions are addressed in a timely manner. I am happy to recommend the services of West Point Roofing.
We have found West Point Roofing to be safety conscious, which is very important to us on a public building. The professionalism shown by the installers and foreman was exceptional, providing progress reports regularly throughout the project. In addition, Peter Coscolin was very knowledgeable, providing a hands-on collaborative approach to each phase of the project.
Our experience with West Point Roofing has been excellent, from the initial sales contact to the planning and completion of this multiphase project. We would not hesitate to hire them for our next commercial project.
I am writing this letter of recommendation for West Point Roofing and in particular Peter Coscolin and Chris (roofing foreman overseeing my roof install).
I owned a previous house with a flat roof which required a new roof after 30 yrs and many leaks. I began searching for roofing contractors and soon realized a flat roof re-install required skilled, knowledgeable and experienced installers from an experienced company. I searched for many months and thought I had hired a good company with a proven track record. I checked their references, checked with BBB, reviewed and discussed in person what my expectation were, asked for multiple comparable quotes, and even after all these months of research, searching, interviewing (as well as missed appt, unprofessional and unknowledgeable people), my roof install was a disaster and required many more follow-up complaints to have the job partially completed ( I had to repair the damage they refused to repair). I was so disgusted with the roofing industry; I swore I would never buy another flat-roof house again.
I own another flat-top roof which is 40 yrs. old and needs replacement soon but not leaking. The house has an attached garage which was also flat but was leaking. Armed with the knowledge of my previous experience from my first house, I was determined to find a better company. I went through all the previously mentioned steps of painstakingly searching, interviewing, getting quotes, etc… and hired a company I thought would be better than the previous company I had hired. I had a strategy to first replace the garage portion of the roof only then inspect their product’s performance, and their installation procedure and capabilities. Since it was an SBS torch-on system, I was concerned about the fire safety and the precautions they take to address them. I reviewed in great detail every step they would take and all safety precautions they would follow. However, all of my effort and requests and expectations were dismissed once the install began. Day 1- flashing on my roof trim was damaged, Day 2- siding damaged and stained, Day 3- job site shut down from OH&S due to lack of safety precautions, Day 4-Vinyl siding along an adjacent wall completely melted and destroyed, Day 5-huge argument regarding their refusal to replace all burnt and destroyed siding from their carelessness. Day 6- I refused to pay the remainder 50% balance owing for garage roof until repairs of damages were completed. Day 12-they perform a very poor job of repair and left exposed wood which required me to again perform temporary repairs to preserve the wood and prevent water damage behind my wall. Day 13, I refuse to use them for the main house roof and terminate them completely.
Fast forward again to current calendar. I am still in great need of a replacement roof for my house. (which is now the home of my terminally ill mother). I reluctantly embark on a search for a competent company that is willing to install a commercial grade roof on a residential home. I booked appointments (various no shows), received multiple quotes (ridiculously high and low), listened to so called roofing experts with one who actually recommended they “could install an additional drain through the center of my house”- completely clueless that doing so would require a drain pipe to extend through the middle of my living room, into the basement and then through the concrete slab to eventually connect to the public drain pipe- unbelievable!!!!). My thoughts turned to how absolutely pitiful the entire roofing industry is that after all my previous attempts and two separate companies that I hired; I still could not find a single “roofing professional.”
All this changed when I finally called West Point Roofing and spoke with Peter Coscolin. I explained to him that I wanted input from a “professional” as to the best options for replacing my ageing tar and gravel roof. Peter and I agreed on an appointment time to inspect and review my roof. He showed up on time and looked professional in his appearance and presentation. After speaking with Peter, it became obvious to me that he was not “like the others.” He listened to my concerns, he inspected my current roof, then explained the differences/advantages of different roofing options available. He took extra time to explain options I did not know I had, then took extensive measurements needed to provide me an accurate quote. Because I wanted to install a positive-slope insulation package, additional consideration for building up the parapet walls were necessary. Peter provided me a detailed and professional quote with all necessary information. The cost was competitive but not excessive. He then provided an estimate for a possible install date which was acceptable to me. Peter then called and said they could do it earlier and their crew would look after “absolutely every detail.” He assured me every single concern would be addressed if I had any.
My roof install began in Aug. The roofing foreman was a fellow named Chris. Chris oversaw all aspects of removal of the old roof, building up the parapet walls, installing positive slope insulation, applying new roofing SBS membrane system and site cleanup. Chris and his crew were courteous, efficient, knowledgeable and above all “professional.” The worksite (my yard) was left clean and tidy and I did not have a single issue- just as Peter assured me!!!!
I can say without hesitation that both Peter and Chris are both “professionals!” They exceeded my expectations at every level and have represented West Point Roofing exceptionally well. I have since learned that they also provide siding services. Without a doubt, It will be my first call when I’m ready to make my next house improvement!!
Sherwood Park Presbyterian Church contracted with West Point Roofing to replace parts of the built-up roofing system on our church in Sherwood Park. On two separate contracts, the work was completed in the summer and winter months.
Peter Coscolin provided the quotations and scheduled the work. We found Peter very knowledgeable and professional in his work with Sherwood Park Presbyterian. The work was completed as quoted and we were very satisfied with the final installation.
From our experience, I certainly would recommend West Point Roofing as a qualified and reputable contractor.
Completed Flat Roofing Systems
West Point Roofing Inc.
9735 62 Ave, Edmonton, AB T6E 0E4